Check-In / Check-Out Policies
Check-in time is between 4:00 pm – 9:00 pm.
Our office closes at 9:00 pm (10:00 PM Friday and Saturday). If you must check-in after 9:00 pm, please advise us prior to arrival so arrangements can be made.
If you wish to check-in early, please call and let us know and we will let you know if the room is available. If it is not, we will call you when it’s ready.
Check-out time is 11:00 am.
All reservations are charged the first night 7 days prior to arrival.
The balance (if any) and all dog fees will be charged the morning of your arrival.
All reservations are paid in full prior to check-in.
CANCELLATIONS
A cancellation fee in the amount of the first night’s stay will be charged for any cancellations within seven (7) days of the arrival date. All reservations made within seven (7) days of arrival will be charged the first night upon making the reservation. Credit card on file will be charged the morning on the date of arrival. If we are unable to charge your credit card due to it being declined, we will contact you for an alternate card. If your credit card issue isn’t resolved within 3 days, your reservation will be cancelled.
Exception
Anyone booking three or more rooms at one time, will be charged the first night, non-refundable upon making the reservation.
QUIET TIME
Out of respect for other paying guests and neighbors we ask all guests to observe ‘QUIET TIME’ on the property after 10:00 pm. Thank you.
PET POLICY
No pets are allowed unless they are dogs and are declared at time of reservation. Dogs may only be allowed in specified “Dog Friendly” rooms. There is a charge of $50.00 per dog (limit 2) per night. Upon check-in our Dog Policy Contract will be required to be signed. Any pets not declared or found to be in any non-dog friendly rooms will be charged $100.00 per night.
SMOKING
There is NO smoking or vaping of any kind allowed at our property. No smoking in or near rooms. Anyone violating this policy will be subject to a $200 fee.
PARKING
Parking is limited on the property. One space per guest room is allotted. If you have additional cars, please park them on Johans Beach Drive. During summer months, a parking permit will be needed to park on the street on weekends and holidays only from 11:00 am – 5:00 pm. The front office has a limited number of permits available to borrow. A $100 charge will be incurred for all permits not returned to the office. If you have friends visiting you on the property, their cars must be parked on the street. No exceptions. Thank you for understanding.
ADDITIONAL GUESTS
All rooms or cottages have a listed maximum occupancy. If any additional guests stay in the room overnight, you will be charged $25 per guest, per night. We do not have rollaways, cots or additional beds.
TAXES
Taxes and Tourism Assessments subject to change.